Wholesale Carnivorous Plants & CITES Plants | Import & Export Service UK & NL

Terms and conditions

We take responsibility for the goods and plants offered within reasonable control.

1. Liability

The total liability of Primrose Trading Ltd. for any claim, howsoever arising, shall not exceed the price of the goods supplied by us plus any postage charges incurred to the customer.

If you have a valid claim based on the poor condition or quality of the goods you ordered and you return them within a reasonable time, you are entitled to choose between a refund or replacement where possible.

These terms and conditions do not affect your statutory rights as a consumer.

We endeavour to keep the website up-to-date, but retain the right to update product information without notice.

2. Prices

It is possible that the price of the goods you ordered changes between the date we accept the order and the actual date of delivery. In this case you will pay the price as paid during the original transaction.

If we have underpriced a product by mistake, we will not be liable or made mandatory to deliver that specific product to you for the price that was visible on the website. When this is the case, we will notify you before we despatch the product to you. We reserve the right to cancel the order and will refund the amount you paid for in accordance with our return and refund policy.

The goods you order will be delivered at the address you have specified on your order. Please make sure this address is correct. We can’t accept liability for damage or loss of the goods you ordered, once they have been delivered in accordance with the instructions you gave for delivery on the checkout page.

We strive to deliver the goods within the stated time frame, but we can’t guarantee the actual delivery time. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to inform you about the change of the delivery date.

Ownership of the goods is due once they have been successfully delivered and when we have received cleared payment in full. Our supplied goods are not for resale purposes.

3. Products

We strive to give you a clear and transparant idea of the characteristics of our plants. However, inevitably there could be some variations in shape, colour or size of the different types of the products we offer. Descriptions, images, illustrations and other information regarding specific products on our website are for guidance only and is approximate.

4. Warranty

Regarding carnivorous plants, we cannot guarantee that purchased carnivorous plants will grow under any and all conditions, since we have no control over sunlight, the weather, your soil, moisture and similar regional factors that might impact the growth of these plants. Make sure to inform your customers throroughly how to care for carnivorous plants.

5. Payment security

Our website is provided with a secure connection (SSL) for payments and data provided. We work with reputable third party payment providers, who use digital signatures and strong encryption to ensure that all sensitive information is protected throughout every transaction.

6. Cookie & Privacy Policy

Click here for a statement of our Cookie & Privacy Policy.

7. Copyright

All of the written, photographic, design and video content of www.primrose-trading.com, along with the arrangement of it, are the copyrighted property of Primrose Trading Ltd, or that of the people who have granted us the right to use it. All rights reserved.

None of the material on the website or social media channels may be used without our written permission. You may download Planting Instructions or print off a single copy of a webpage for your own personal, non-commercial use offline.

8. Complaints & Recommendations

If you wish to complain about any aspect of our services or products or if you have a recommendation to improve our service, please contact us.

Wholesale Carnivorous Plants UK

Large Range of Carnivorous Plants e.g. Dionaea, Sarracenia, Drosera and many more for Competitive Wholesale Prices.

Fast Delivery throughout the UK

Safely packed and delivered throughout the UK for only £25 (except for the Highlands, British Isles and Northern Ireland)

Import – Export Service UK & NL

Buy plants from your own trusted growers in The Netherlands. We'll arrange all Export and Import documents!